Shipping & delivery

Normally 3–5 working days from payment clearing, nationwide. Orders placed on weekends or public holidays are processed the next working day. Outlying areas can take longer; we tell you if we expect a delay.

South Africa only, to street addresses and courier collection points. We do not deliver to post boxes. We do not currently ship internationally.

You receive a tracking reference by WhatsApp or email once your parcel is collected. If you have not had one within two working days of ordering, message us.

Under CPA s19, if we do not deliver within the agreed time — or a reasonable time where none was agreed — you may cancel and be refunded, or agree a new date with us. Risk passes to you only on delivery, so a parcel lost in transit is ours to resolve, not yours.

Couriers usually attempt twice. If the address is wrong or nobody is available and the parcel returns to us, we contact you to arrange re-delivery, which is charged again at the standard rate. If you would rather cancel, we refund the garment and keep the original delivery charge.

CPA s19 gives you the right to examine goods on delivery and refuse them if they are not what you ordered or have arrived damaged. If you can, open the parcel while the driver waits. If damage shows up later, photograph it and contact us the same day.